Cruise Cancellation Assistance

If your travel plans have changed, Smart Cruise XTC can help you understand the cancellation process for your cruise booking. The outcome depends on the cruise line, fare rules, booking conditions and timing of the request.

Before Cancelling

Review your booking confirmation and applicable cancellation terms. Some fares, deposits or service fees may be non-refundable.

How to Request Cancellation

1. Keep your booking reference available.
2. Call +1-866-202-2493.
3. Tell us that you want to request cancellation.
4. We will check the applicable supplier conditions and explain the available next steps.

Cancellation Charges

Any cancellation charges are determined by the booking terms. If a refund is approved, processing time may depend on the cruise line or payment provider.

Need Help?

Call +1-866-202-2493. For your security, do not send full payment-card information through an unsecured enquiry form.